For independent restaurant groups · 3–10 locations
Systems that outlast the rollout.
You run restaurants, not an IT department. When a new location, a POS or payroll move, or a vendor pitch lands on your desk, I'm the person who has done it before — choosing the right system, getting your team through the changeover, and writing it down so it sticks.
When groups call me
Opening a location
A new site means new menus, new staff, new stations in the POS — and everything that worked for three stores quietly strains at four.
Moving POS or payroll
Point of sale, payroll, timekeeping. The cutover is a date on a calendar; the real risk is the week after it.
Inventory, costing and AP
Recipe costing, inventory counts, commissary ordering, invoices syncing to your books — numbers that only mean something once they're wired up right.
Being pitched AI
Drive-thru voice ordering, phone ordering, scheduling, forecasting. The demo is not the product, and your POS rep is not neutral.
Services
Migration and rollout
Quoted per engagementPoint of sale, payroll, inventory, accounting. I plan the cutover, coordinate your vendors, verify the configuration against how your restaurants actually run, and stay through go-live. You keep the vendor relationships — my job is that nothing falls between them. Every group's systems are different, so this is scoped on a call and quoted as a fixed fee.
Operations documentation
$4,500Employee guides, manager guides, floor quick references, and a month-end close your bookkeeper can follow. Built from your screens, in your brand, verified against your live configuration — and yours to edit.
Go-live standby
$1,200 / dayOn call through cutover day for live triage, so the first morning on a new system isn't a guessing game at the terminal.
Start here
Technology and AI vendor evaluation
$2,500Two to three weeks
- Requirements defined against how your restaurants actually operate, not a feature checklist.
- A review of the credible options — including the ones nobody is pitching you.
- Integration claims tested against the stack you already run: POS, payroll, accounting, inventory.
- A written recommendation you can act on, hand to your partners, or use to negotiate.
I've worked both sides of restaurant AI — consulting for two drive-thru voice ordering startups, and nearly five years running drive-thru technology inside an operator.
Fractional restaurant ops
Eight hours a month of someone who knows your systems: integration and sync monitoring, vendor escalations, new-location setup, manager training, and keeping your documentation true as your systems change. Three-month minimum.
Work outside an agreed scope is $150/hour, quoted and agreed in writing first. Remote-first, anywhere in the US; on-site in the Bay Area.
How an engagement runs
A short call
Twenty minutes about what's actually changing and what's going wrong — usually not the thing that prompted the call.
A plain statement of work
The deliverables, the fee, and exactly what I need from your team and by when. That last part is where most projects run aground.
Work in your environment
Built on your systems and in your words. You see drafts early, get two rounds of revisions, and own everything at the end — web pages and print-ready PDFs.
Track record
About
I'm a technologist with an operator's background. I've consulted independently to restaurant groups of four to twenty-four units since 2016 — quick service, counter service and full service — and before that spent eight years as Director of Technology and Training for a Bay Area restaurant company. By day I run AI adoption for a national food brand.
That mix is the point. I've owned a restaurant's custom ordering and loyalty app, consulted on the vendor side of AI voice ordering, and run a payroll cutover across seven locations. So I'm skeptical of demos, specific about integration, and I write things down in the words your managers actually use.
I work across the major point-of-sale, payroll, inventory, recipe-costing and accounts-payable platforms. What matters is how they work together in your restaurants.
Contact
Got a system change coming? Let's talk for twenty minutes.
Tell me what's changing — a new location, a POS or payroll move, a vendor pitch you're weighing — and I'll tell you what to have in place before it lands.